PURPOSE & SCOPE
Establishing Our Ethical Framework
The Sentrix Partner Code of Ethics defines the governance standards and professional expectations for all organizations within our partner ecosystem. This Code applies to consulting firms, managed security service providers, auditors, technology partners, and resellers who represent or integrate Sentrix solutions.
As a Canada-first cybersecurity and GRC platform serving regulated enterprises and public-sector organizations, we require partners to uphold the same commitment to ethical conduct, compliance excellence, and information security that defines our operations. This framework ensures accountability and transparency across every client engagement involving Sentrix solutions.
Who This Code Applies To
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Consulting partners and advisory firms
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Managed security service providers
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Independent auditors and assessors
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Technology integration partners
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Authorized resellers and distributors
Core Ethical Principles
Six foundational pillars guide professional conduct across the Sentrix partner network, establishing clear expectations for integrity, security, and regulatory compliance
Integrity & Professional Conduct
Partners must conduct business with honesty and transparency, providing accurate representations of Sentrix capabilities and limitations. All business practices must avoid conflicts of interest and maintain professional standards expected in regulated environments.
1
Compliance with Laws & Regulations
Adherence to applicable local, national, and international laws is mandatory. Partners must respect industryspecific regulatory requirements and support client audit obligations, particularly in sectors requiring enhanced compliance controls
2
Information Security & Data Protection
Protection of customer and partner information through security best practices is required. Partners must implement appropriate controls for handling confidential data and maintain security standards consistent with enterprise cybersecurity frameworks.
3
Confidentiality & Non-Disclosure
Partners must respect intellectual property rights and safeguard proprietary information. Sentrix materials, documentation, and client data require responsible handling according to confidentiality agreements and data classification standards
4
Fair Competition & Anti-Corruption
Bribery, unethical influence, and anti-competitive practices are prohibited. Partners must engage in fair and lawful competition, maintaining transparent business dealings and ethical sales practices across all markets.
5
Accountability & Reporting
Partners have an obligation to report ethical concerns through appropriate channels. Cooperation with investigations is expected, and non-compliance with this Code carries defined consequences including potential termination of partnership status.
6
Governance & Oversight
Sentrix maintains active oversight of partner adherence to ethical standards through monitoring programs, periodic reviews, and alignment assessments. Our governance framework ensures partners operate consistently with internal Sentrix standards and regulatory expectations.
Continuous Monitoring
Regular assessment of partner compliance through performance reviews, client feedback analysis, and adherence verification
Alignment Verification
Validation that partner practices match Sentrix governance standards and client expectations.
Periodic Code Review
Annual evaluation and update of ethical standards to reflect regulatory changes and industry best practices.
Remediation Process
Structured approach to address non-compliance through corrective actions and partnership status review
CANADA-FIRST TRUST
Our Commitment to Canadian Data Sovereignty
Sentrix operates as a Canada-first cybersecurity and GRC platform, with enterprise infrastructure hosted on Microsoft Azure Canada regions. This commitment to Canadian data residency ensures compliance with federal and provincial data sovereignty requirements.
Partners in the Sentrix ecosystem are expected to understand and support these governance standards. Organizations serving regulated industries, public-sector clients, and critical infrastructure must demonstrate equivalent commitment to data protection, operational integrity, and regulatory compliance.
Canadian Data Residency
All platform data stored within Canada
Azure Canada Hosting
Enterprise-grade infrastructure and availability
Regulatory Alignment
Support for federal and provincial compliance
Acknowledgment & Acceptance
All partners must formally acknowledge and accept the Sentrix Partner Code of Ethics as a condition of partnership. This acknowledgment represents a binding commitment to uphold ethical standards throughout the partnership relationship.
Formal Acknowledgment Required
Partners must execute written acknowledgment of Code terms and conditions prior to representing Sentrix solutions or accessing partner resources. This documentation becomes part of the partnership agreement
Ongoing Compliance Obligations
Acceptance of this Code creates continuing obligations throughout the partnership term. Partners must notify Sentrix of any circumstances that may impact their ability to meet ethical standards or compliance requirements.
Enforcement Rights
Sentrix reserves the right to investigate potential Code violations, require corrective actions, and modify or terminate partnerships for non-compliance. Enforcement decisions consider severity, impact, and partner cooperation with remediation efforts.
Statement of Commitment
Sentrix is committed to maintaining the highest standards of ethical conduct, professional integrity, and governance excellence. We select partners who share these values and demonstrate consistent alignment with regulatory expectations in their own operations.
This Code reflects our belief that trust is earned through transparency, accountability, and unwavering commitment to doing what is right. We invest in long-term partnerships built on mutual respect, shared governance standards, and dedication to serving clients with integrity.
The Sentrix partner ecosystem represents an extension of our commitment to cybersecurity excellence and regulatory compliance. Together, we establish the professional standards that define trusted GRC platforms in regulated environments.
Questions About This Code?
Partners with questions regarding the Code of Ethics or reporting potential violations should contact the Sentrix Partner Governance team. We maintain confidential reporting channels and support partners in understanding their ethical obligations.
Partner Governance: governance@sentrix.com
Ethics Reporting: ethics@sentrix.com